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The Big Lots website (the “Site”) and the Buzz ClubTM are brought to you by Big Lots (“we” or “us).  Our Privacy Policy was developed as an extension of our commitment to the highest level of integrity in dealing with our customers. The Privacy Policy is designed to assist you in understanding how we collect, use, disclose and safeguard the personal information you provide to us when you use the Site or join the Buzz ClubTM.  By using the Site or joining the Buzz ClubTM, you agree to the collection, use and disclosure of your personal information as described in this Privacy Policy.  If you do not agree to the terms of this policy, do not use the Site or join the Buzz ClubTM.

 

Collection of Personal Information. We only collect personal information from you when you provide it to us.  For example, we collect personal information from you when you:  (1) sign up to receive our emails; (2) join the Buzz ClubTM; (3) participate in one of our Site’s interactive features, including those that invite you to submit an idea to us; (4) participate in a sweepstakes or contest; or (5) contact us for any reason.  The information we collect may include your name, email address, mailing address, telephone number, as well as the contents of your communications with us.  We may combine the information we collect from you with information we receive from you offline, as well as with information we receive about you from other sources, such as address update services.  

 

If you use any of the Site’s tell-a-friend features, we ask for your friend’s email address.  We use this information only to send the communication you requested and to monitor the effectiveness of our tell-a-friend features.

 

Collection of Non-Personal Information. Similar to other commercial websites, we and our service providers utilize “cookies” and web server logs to collect information about how the Site is used.  Cookies are small pieces of data that are stored by your browser on your hard drive.  Information gathered through cookies and web server logs may include your browser type, operating system, IP address, the date and time of visits, the pages and products viewed, time spent at the Site, the websites visited just before and after the Site and other clickstream information.  None of this information is associated with you as an individual.   We use this information to:  (1) conduct research, in order to improve the Site, our products and services and to better serve our customers; (2) provide you with customized content and advertising; and (3) monitor Site usage.  

 

We and our service providers may also use web beacons on the Site and in our emails.  Web beacons are tiny graphic images that are used to collect information about your Site visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails.  Web beacons help us analyze our Site visitors’ behavior and measure the effectiveness of the Site and our email campaigns.

   

Protecting Your Email Address, Log-In Information and Password. It is solely your responsibility to maintain the privacy of your email address, log-in information and password.  Your failure to do so may result in unauthorized access to your personal information. Please keep your email address, log-in information and password in a safe place. We have no liability to you for a stolen or misappropriated email address, log-in information or password.

 

How Do We Use the Information That You Provide to Us? We use the information we collect from and about you for the following purposes:  (1) to fulfill your requests for services, features and information; (2) to provide you with targeted offers and advertising on the Site; (3) to contact you with information and promotional materials and offers; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to administer the Buzz ClubTM; (7) to address problems with the Site, our business or our products and services; and (8) to protect the security or integrity of the Site and our business.  If you would prefer to no longer receive commercial emails from us, you may follow the opt-out instructions contained in the email or by emailing us at talk2us@biglots.com.  If you are a Buzz ClubTM member, you may also go to www.biglots.com/unsubscribe/ to revise your marketing preferences.

 

Third Parties’ Products, Services and Websites:  The Site may include third-party advertising and links to third-party websites.  Such third parties may have privacy policies and user agreements that differ from our own, and we are not responsible for their activities and practices.  Accordingly, we recommend that you review the privacy policy and user agreement posted on any site that you may access through the Site.

 

Sharing Information with Strategic Partners and Affiliated Parties: We may enter into strategic marketing alliances and web development alliances where a third party may be given access to the information we have collected from and about you, for the purpose of providing you information regarding products and services.

   

Do We Disclose Information to Outside Parties (not already discussed above)?  We may also disclose information collected from and about you as follows:  (1) to our service providers, if the disclosure will enable them to perform a business, professional or technical support function for us; (2) as necessary, if we believe that there has been a violation of our User Agreement or of our rights or the rights of any third party; (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) if Big Lots or substantially all of its assets are acquired, your personal information may be one of the transferred assets.  In addition, we may provide aggregate, non-personally identifiable information to third parties for research and other purposes.

  

Are Information Transmissions Secured? We use encryption technology on our Buzz ClubTM join, login and account management pages.

 

How Do We Protect Your Information? Our corporate values, ethical standards, policies and practices are committed to the protection of customer information.  Accordingly, we have taken certain physical, electronic, contractual and managerial steps to safeguard the personal information we collect from Site visitors and Buzz ClubTM members. 

 

How Can You Access and Correct Your Information? To update or correct your personal information, email us at talk2us@biglots.com.  If you are a Buzz ClubTM member, you can also update your contact information by visiting “My Account” on biglots.com.

 

 

Your California Privacy Rights:

If you are a California resident, once a year, you may request certain information about our disclosure, during the preceding calendar year, of personal information to third parties for those parties’ own direct marketing purposes.  Please send your request to:    

Big Lots

Attn:  Customer Care

300 Phillipi Road

Columbus, OH  43228-5311

 

Changes to This Privacy Policy: We may change this policy from time to time.  When we do, we will post those changes on the Site.  If we change the policy in a material way, we will provide appropriate online notice to you.

 

Children:  We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen.

Contact Us:  If you have questions or concerns about this Privacy Policy, contact us at talk2us@biglots.com

Effective Date: June 30, 2008.

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