The Big Rewards program (the “Program”) is open only to individual United States residents who are 18 or older. The Program is operated by Big Lots Stores, Inc. and its affiliated companies (collectively referred to as “Big Lots,” “we,” “us” or “our”) in the United States. The Program is not open to individuals who are employed by us or are otherwise eligible for our associate discount. Companies, associations, or other groups may not participate in the Program. Visit our participating Big Lots branded retail stores in the United States or click here to register for the Program.
By participating in the Program, you will be eligible to receive the following benefits: (i) rewards, coupons, promotions and offers that we extend to Program customers, (ii) advance notice of advertisements and select coupons, promotions and offers and (iii) the ability to request that we look up your purchase history within 30 days of your purchase (collectively, the “Program benefits”). We reserve the right to offer non-transferable, targeted Program benefits to select Program members based upon purchase history or to encourage Program participation. Your use of Program benefits may be subject to additional terms and conditions and limitations and exclusions may apply. Program benefits maybe used only at any participating Big Lots retail store or online (when logged into your Big Lots account) and may be used only by you, the person to whom the benefit is offered. Your Program card must be associated with your Program account in order to redeem Program benefits. You must present your Program card (or, in select locations, you may choose to provide other acceptable information so that we may look up your Program account when you do not have your Program card with you) in order to use Program benefits and we may refuse to honor Program benefits if you do not do so. Unless otherwise noted in writing, rewards may be combined but cannot be applied to purchases of milk, dairy products, or eggs, price hold transactions, previous purchases, gift card purchases, calling card purchases, charitable donations, rentals or deposits. If a purchase is removed from your Program account as a result of you returning a previously purchased item or for any other reason, you may no longer qualify for Program benefits that had previously been offered to you.
By participating in the Program, you agree to provide and maintain accurate personal information about yourself (including first name, last name, e-mail address and zip code); however, when making purchases from us, you understand that you are not required to provide us personal information about yourself. If, where available, you choose to do so (e.g., for Program account or purchase history look up purposes), it is at your sole discretion and not in response to any request or requirement by us.
You are responsible for ensuring the accuracy of your Program account. To view the status of your Program account, click here.
If, at the time you make a purchase, your purchase is not associated with your Program account for any reason, it is your responsibility to have the purchase associated with your Program account within 30 days of the purchase date. Any purchase not associated with your Program account within 30 days of the date of purchase will expire and will not be available to associate with your Program account. Purchases made in the prior 30 days can only be associated with your Program account if you have a valid receipt for the purchase. If we are able to scan the receipt, your purchase may be associated with your Program account at select participating retail stores. If we are not able to scan the receipt, you must contact Big Lots’ Customer Care (www.biglots.com/help), who may be able to associate the unexpired purchase to your Program account. Purchases made prior to the date that you became a Program member cannot be associated with your Program account. If you return any item, that portion of the purchase will no longer be credited to your Program account. We reserve the right to require proof of any purchase, including, but not limited to, an original sales register receipt, in order to associate a purchase with your Program account. Purchases that are determined to be invalid for any reason are subject to disqualification and will no longer be credited to your Program account.
Modifications and Termination
We reserve the right to modify any of the terms and conditions set forth herein — including, but not limited to, the Program benefits and the requirements for redeeming them — at any time, with or without notice, even though these changes may adversely affect your ability to receive and/or use Program benefits.
We reserve the right to terminate the Program at any time, for any reason, even though termination may adversely affect your ability to receive and/or use Program benefits. You will have the lesser of the then-remaining term of any Program benefit or 30 days from the date Program termination is announced to use any unexpired Program benefit.
General Terms and Conditions
The Program is provided to individuals only. It is fraudulent for any individual or company to direct, encourage or allow individuals to use a single Program account for the purpose of accumulating Program benefits for combined use.
Program benefits and Program cards do not constitute property of any individual and may be revoked by us at any time. Membership, Program benefits and Program cards may not be transferred or assigned, and are not transferable upon death, as part of a domestic relations matter, or otherwise by operation of law. The Program card is our property and it may be cancelled or repossessed by us at any time. Neither Program benefits nor the Program card are redeemable for cash.
We are not responsible for the failure to make Program benefits available. We will not issue an accounting of any purchases.
If there is no activity in connection with your Program account during any consecutive 24 month period, we may terminate your Program account and we will not be obligated to provide you with Program benefits after the termination date. If you re-enroll in the Program or create a separate membership, you may not transfer your old Program account information to your new Program account.
All questions or disputes regarding eligibility for the Program, earning or redeeming Program benefits, interpretation of the Membership Agreement,