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Steve Haffer

Senior Vice President, Chief Customer Officer

SVP - Chief Customer Officer

Steve joined Big Lots in 2018 as Senior Vice President, Chief Customer Officer. Steve is responsible for customer engagement and messaging touchpoints, including marketing, advertising, brand development, and ecommerce. 

Prior to joining Big Lots, Steve held executive leadership positions with American Signature, Inc., the parent company for Value City Furniture and American Signature Home stores. He served in a number of roles over a 25-year career spanning marketing, ecommerce, information technology, and business development, leading up to his appointment as Chief Innovation Officer in 2016. Steve is a graduate of Tulane University.

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