No. If you unsubscribe from all emails, you will no longer get any promotional emails from Big Lots, including BIG Rewards coupons and any special offers. Please note that even if you’ve opted out of marketing communications, we may still contact you for transactional purposes such as recall notices, customer service, questions related to your order, and shipping confirmations. Your opt-out is limited to the email address used and will not affect subsequent subscriptions.

Simple. On the account login screen, enter your email address and then click the 'Forgot Password' link to create a new password.

Delivery Pros are encouraged to follow safety precautions with company-issued PPE including masks, nitrile-coated gloves, hand sanitizer while practicing social distancing. We also offer optional signature-free, contactless delivery with a clean delivery from the store to your door with your items delivered in dedicated vehicles. To learn more: https://pickupnow.com/covid19/.

First, join Big Rewards. Then just show your BIG Rewards card and your valid military or Veteran ID to the cashier and just like that you’ll save an extra 10% every time you shop.

Here’s a bit more info on this great perk for our great military heroes: https://www.biglots.com/page/discountprogram

YES! We're proud to offer all active military and retired Veteran customers an EXTRA 10% OFF (almost) everything, every day.

You will get notified about your available Rewards within 7-14 days, depending on date of purchase, via the email address associated with your account. The email address associated with the BIG Rewards account must be active and valid to receive Rewards notifications. Rewards emails are sent on Fridays so check your inbox! You earn a Rewards coupon with every three qualified purchases (with few exceptions). Rewards are earned only when you identify yourself as a Rewards member at checkout or are logged in to your account on BigLots.com. If you don't have your card, in most stores an associate can look up your account by using your email address or phone number.

In order to reserve your items, Big Lots authorizes a hold of funds on the customer’s credit card at the time of purchase. Once your items have been picked up by your Delivery Pro, the hold will be released. If your order is not completed for some reason, the hold will also be released. Please note, this may take up to 3 days.

The current Reward includes a choice of either $5 off a $15 purchase OR $15 off a $75 purchase. Plus, when you make a qualifying purchase using a Reward, you earn another Reward. You can also combine your Rewards with other Rewards and coupon offers, too!

Yes. This is a super-cool feature for quick access to your card from your phone. Once you join BIG Rewards, you’ll see a mobile wallet link at the bottom of your Big Rewards emails to add your card to your mobile wallet. Just a few clicks and you’re done!

Yes, you can pay in store with QR code in three steps if you have an account with PayPal and the PayPal app:

1. Scan or Tap the QR code icon in the PayPal app and select Scan if the seller presents their code.
2. Confirm payment if prompted.
3. Receive your payment confirmation and you're all set.

Yes! You can check your gift card balance online, click here.

• Click on the PayPal button.
• You can login to your account and select your payment preference, confirm your shipping address and click continue to complete checkout.
• If you don’t have an account you can click on the pay with debit or credit card under the PayPal account sign in option. From there please fill out your information and click continue.

Yes, they do! Taking final delivery of your merchandise counts as another qualifying purchase.

Simply ask a store associate. They can access your receipt up to 60 days after your in-store purchase—a nice added benefit for Big Rewards members.

Yes, you can! Except when you can’t. BIG Rewards members can stack their earned rewards with other Rewards and most other coupons/offers. For non-earned offers or store promotions, please refer to the specific offer’s terms and conditions.

Yes when PayPal is an accepted payment method you will see the PayPal button during checkout.

You are not able to split PayPal with a second payment method. PayPal allows you to make payments using a variety of methods including: PayPal balance (available to PayPal Balance account holders), a linked bank account, linked debit or credit cards, and rewards balance.

It’s easy! And it takes less than a minute, and you’ll get a special welcome offer emailed to you within 3 days of signing up! Your name, zip code, and email address are all we need, but giving us your phone number makes lookup go faster, and if you share your birth month, a birthday surprise will come your way! In-store, just ask an associate to help you sign up, or you can join online at biglots.com/rewards.

Physical BIG Rewards Cards are available when you sign up in store. If you enroll online, you’ll get a digital membership card. Digital cardholders enjoy the same benefits, without the need for a physical card. A digital image of your BIG Rewards card number is available in your online account under Rewards Card Information.

To get credit for your qualifying purchase, present the image of your BIG Rewards card at time of purchase. You can display your card on a smartphone or print your card from your account page.

If you ever want to switch from a physical BIG Rewards card to a digital card, simply visit the My Account page and choose 'Create Digital Card.' Use the same email address and personal information, and the Rewards that you've earned will transfer to your new digital card.

For additional details about the BIG Rewards program, click here.

To review your Membership Agreement click here.

We try to make it easy for you. There could be a few reasons why you aren’t seeing a Reward on your account dashboard.

• Some Rewards are only valid for select members and are loaded directly to their BIG Rewards card and cannot be shared
• Some Rewards may appear on an affiliate shopping site such as RetailMeNot or Snip Snap. These Rewards may only be valid for intended recipients and are not shareable
• Most Rewards are valid for one-time use. The Reward may have already been redeemed. Once a Reward expires or has been redeemed, it is no longer visible on your account
• Your earned Reward may not be available yet. BIG Rewards members can see their earned Reward in their account 7-14 days after their third qualifying purchase. Members can earn one Reward per week
• The Reward may be expired. Earned Rewards are available for 17 days and expire on the coupon’s expiration date
• Some Rewards may be invitation-only or may be personalized to individual members based on previous purchase history
• For successful Reward redemption, BIG Rewards members must present a BIG Rewards card or registered email address during checkout in stores or be logged in to their account online at the time of the purchase or transaction
• For more information on program features and policies, you can review your Big Rewards membership agreement at https://www.biglots.com/bigrewards/bigrewards-membership-agreement
• Program details can be found here: https://www.biglots.com/bigrewards/bigrewards-about

No problem at all! If you have a digital or mobile wallet card on your smartphone, you can present it to the cashier at the register. Otherwise, a store associate can look up your BIG Rewards card at the register using your phone number, email address, first and last name, or a combination of these.

Yes. You can edit the email subscriptions you get by logging in to your account. Email subscription options include: Advance notice of weekly ads, exclusive deals, and BIG Rewards notifications. To receive your earned Rewards, be sure to subscribe to BIG Rewards Notifications. If you want all of our deals, coupons and free items, you’ll want to subscribe to all.

Yes, you can log in to your account at BigLots.com/rewards and check to see if you have any offers available at any time. We must have a valid email address for you to receive notifications.

Pro tip! Bookmark the "My Big Rewards & Offers" page on your phone (iPhone or Android) for quick and easy access to all your Rewards and coupons when you shop. Just open any Big Lots email, click on “my account” at the bottom of the email, which will take you directly to your My Offers dashboard. Bookmark the page on your phone. Then just click the bookmark and you’ll have quick and direct access to all your offers, every time!

To add your new BIG Rewards card number to your online account, first you will need to log in to your profile. Once you are logged in, visit the Update BIG Rewards Card page. Enter your new number in the 'Update BIG Rewards Card' box. Click 'Save Card Number' and you’re all set! Your new BIG Rewards card has been added to your profile.

Simply click here to log in and access your email preferences. Select all that apply and click on Save Preferences. To unsubscribe from all emails, click here.

https://www.biglots.com/account/emailPreferences.jsp

https://www.biglots.com/account/unsubscribe.jsp

BIG Rewards are currently valid for 17 days from the date they are loaded to your account. So, you have THREE FULL WEEKENDS to spend your Rewards!

Almost everything! You can redeem Rewards coupons on most regular price, sale, and clearance items in stores or on BigLots.com. Rewards can also be used on new price holds, special orders, or new lease transactions. Please refer to your Reward for specifics.

Current exclusions are minimal and include rentals, deposits, charitable donations, milk, dairy products, eggs, gift cards, tax exempt products, existing price holds, special orders, or previously completed Lease transactions. Exclusions are subject to change.

To view your current offers and promotions, visit the My Big Rewards & Offers page. These Rewards can be viewed from your mobile phone or can be printed from a computer. If you’re unable to scan the coupon bar code while visiting a store, a cashier can key in the bar code number to apply the discount.

Simply log in to your account and follow the instructions to replace or add a card. You can choose to create a digital BIG Rewards card or sync your account with a physical card. If you want to keep a physical card, visit any Big Lots store for a replacement. You can link the new card by signing in to your account online, or by visiting any participating Big Lots retail store. Once your new Big Rewards card is activated, all previous cards will be deactivated.