There are several options to pay your bill: online at comenity.net/biglots, by phone at 888-566-4353 (TDD/TTY: 888-819-1918), or through the mail. Acceptable forms of payment include checks, money orders, or cashier’s checks in U.S. dollars. There may be a fee to process a phone payment.
Yes, but before you can view or make a payment online, you will need to enroll in Account Center. Review your billing statement or visit comenity.net/biglots to find instructions and details on how to enroll.
Yes, you can now use your Big Lots credit card on your biglots.com purchases! Use your card every day in store or online.
The USA PATRIOT Act requires all credit applicants to provide a physical street address. Therefore, an application must be processed using a physical address. Should you need to update your address after your application is processed, you can contact the Big Lots Credit Card Customer Care Center for assistance at 888-566-4353 (TDD/TTY: 888-819-1918). You can also find this number printed on the back of your card.
As a new cardholder, you can make a purchase in-store using account lookup to complete your purchase. You will need to provide your government-issued photo ID, the last four digits of your SSN, month/day of your birth date, and your zip code.
You will receive your card within 7-10 business days after approval.
Please review your Credit Card Agreement for any questions about your fees or APR. If you need further assistance, please call the Big Lots Credit Card Customer Care Center at 888-566-4353 (TDD/TTY: 888-819-1918). You can also find this number printed on the back of your card.
Yes. You can call the Big Lots Credit Card Customer Care Center at 888-566-4353 (TDD/TTY: 888-819-1918), to inquire about a credit line increase.
To add an authorized buyer you can call the Big Lots Credit Card Customer Care Center at 888-566-4353 (TDD/TTY: 888-819-1918) or visit comenity.net/biglots.
Authorized buyers will receive a Big Lots Credit Card in their name or you can call the Big Lots Credit Card Customer Care Center at 888-566-4353 (TDD/TTY: 888-819-1918) to confirm. Cardholders can also find out in-store when completing an account lookup.
Required payment information can be found in your Credit Card Agreement and on your billing statement.
Yes. Your Big Lots Credit Card account number and payment address will be on your statement, allowing you to set up payments through your bank. Please be sure to allow 5 business days for the payment to post.
Yes! If you would like to apply for the Big Lots Credit Card online, click 'Learn More' from above. You can use your Big Lots credit card in store or online.
Visit the Big Lots Credit Card Help page here to search more frequently asked questions as well as narrow by topic.
To see full terms & conditions of use, click here.
1Deferred Interest, Payment Required plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. If the single transaction has multiple shipments, each shipment may result in a separate Credit Plan, subject to a separate minimum purchase requirement and minimum interest charge. As of September 2021, terms for new Accounts: Variable purchase APR of 29.99%. Minimum interest charge is $2.00 per Credit Plan in any billing period in which interest is due. Existing Cardholders: see your credit card agreement for Account terms.
2For new accounts, as of September 2021 Variable Purchase APR of 29.99% based on the Prime Rate. Minimum Interest Charge is $2.00 per Credit Plan.
3Valid one time only. Minimum purchase required to redeem. See offer for full terms and conditions.
Credit card offers are subject to credit approval.
Big Lots Credit Card Accounts are issued by Comenity Capital Bank.