If you wish to return your Big! Delivery item, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. Please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you.
- Returns must be made within 30 days of receipt
- The item must be in its original packaging and condition
- Returns are subject to a processing fee of up to 20% of the purchase price*
- Delivery and handling fees will not be refunded*
*Some exclusions may apply
For additional terms, see our full Returns Policy.
Delivery questions? Visit our Delivery FAQS for more info.