Big Lots® Buzz Club Rewards® FAQ

About the Buzz Club™ & Buzz Club Rewards® Program

What is the new Big Lots Buzz Club Rewards® program?


The Buzz Club Rewards® program gives you access to discounts, VIP shopping events and notice of new closeouts & buyouts.

  • Exclusive access to VIP shopping events.
  • Advance notice of new closeouts & buyouts.
  • The 2-Day advantage: Be the first to know when your ad is online, and
  • Receipt Look-up: Never worry about finding a lost receipt. (not available in NJ, MA, or CA.)

How do I join?

Visit any participating Big Lots retail store to sign up and get your Rewards card. To locate a Big Lots® store near you, visit

Is membership in the program free?

Yes, Buzz Club Rewards membership is absolutely free.

Is the Big Lots Buzz Club Rewards® Program available in Canada?

No. At this time Buzz Club Rewards is only available at select U.S. Big Lots locations.


General Rewards Membership Questions

I lost my Buzz Club Rewards® card. What do I do?

Visit any Big Lots store for a replacement card. A replacement Rewards card can be linked to your account at any time.You can do this by signing into your account online or by visiting any participating Big Lots retail store. To locate a Big Lots store near you, visit Once your new Buzz Club Rewards® card is activated all previous cards will be deactivated.

Can I transfer my Buzz Club Rewards® discounts or coupons to someone else’s account?

No. Buzz Club Rewards coupons and discounts are not transferable.

Can I earn Buzz Club Rewards® with regularly priced purchases and with clearance purchases?


When I redeem a Buzz Club Rewards® discount, does that purchase count towards my next discount?



Protecting Your Privacy

How do you use customer information?

Our complete Privacy Policy, and details of how we use customer information, is available online.

How is my email address used?

We use your email address to keep your membership profile updated, to send you advance copies of our ad and other special benefits, notify you of offers, coupons and discounts, and to email you status updates about your account and the Rewards Program. Please review our complete Privacy Policy online.

How can I manage my email subscriptions?

Visit to review and edit your email subscriptions. Make sure you're subscribed to receive Ads, exclusive Deals, Promotions & Coupons right in your inbox.

Can I update my email address if it changes? How?

Yes. Visit the information and password section of the My Account page of your Buzz Club Rewards Select account. Click the Edit button, enter your new email address and click the SAVE button.

Why do I need to set a Rewards password?

The password allows us to provide you access to your Rewards account information.

I forgot my Rewards password how can I login?

If you forget your password, just click the “Forgot Password?” link on the login page and we will send your password to the email address assigned to your account. If you continue to have problems, please contact Big Lots Customer Care by calling 1-866-BIGLOTS (1-866-244-5687) or emailing

How do I access my Buzz Club Rewards® account?

To view your account and current offers visit and login.